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E-Mail Archiving

The Collaborator Platform integrate with different e-mail applications. The Collaborator Platform integrate with different e-mail applications for the same user. The Collaborator Platform have the capability to decrypt and encrypt e-mails. The Collaborator Platform maintain e-mail header information. The Collaborator Platform allow for additional header information fields.

e-Mail Management

The Collaborator Platform automatically archive e-mail messages (and attachments if present) from within the e-mail client.

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The Collaborator Platform capture an e-mail message with attachment(s) as:

  • E-mail message only

  • E-mail message with attachment(s)

  • Attachment only

  • Any combination of the above

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The Collaborator Platform have the capability to capture and index e-mails against a File Plan and based on business rules. The Collaborator Platform have the capability to automatically manage retention schedules of e-mails and attachments according to the File Plan. The Collaborator Platform have the capability to manually intervene with retention schedules of e-mails and attachments by authorised users. The Collaborator Platform provide automatic identification of duplicate e-mail records. The Collaborator Platform allow an e-mail to be related to more than one folder without the physical duplication of the e-mail. The Collaborator Platform capable of relating e-mails to other e-mails.

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The Collaborator Platform limit access/viewing of the e-mail to:

  • Authorised users/user groups

  • Recipients only

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The Collaborator Platform user can manipulate e-mails in his/her In-Box with regards to the actions specified below without sacrificing e-mail integrity on the e-mail archive:

  • Delete

  • Forward

  • Reply

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The Collaborator Platform keep a full audit trail of all actions performed by users on e-mails in the e-mail archive.

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The Collaborator Platform provide for the disposal of:

  • E-mail messages only

  • E-mail message with attachment(s)

  • Attachment only

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The Collaborator Platform provide the ability to archive bulk e-mails from other e-mail applications. The Collaborator Platform can transfer e-mail records to near/off-line storage. When transferring e-mail records to a near/off-line storage, The Collaborator Platform retain links with attachments on other storage mediums (e.g. DM/RM repositories). The Collaborator Platform have the capability to manage e-mails across multiple e-mail repositories. The Collaborator Platform provide standard reporting on e-mail archiving.

Indexing

The Collaborator Platform allow an authorised user to modify the value in user-defined metadata.

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The Collaborator Platform provide for customisation of the e-mail archiving profile form with regards to the:

  • Look and feel of the profile form

  • User-defined fields on the profile form

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The Collaborator Platform have standard metadata fields. The Collaborator Platform allow for the indexing of attachments on the profile form. The Collaborator Platform software allow overriding of automatically the assigned values to fields on the profile form. The Collaborator Platform automatically assign index values based on content in an e-mail. The Collaborator Platform prevent the indexing and capturing of an e-mail by multiple users. The Collaborator Platform provide an e-mail viewer irrespective of the e-mail message format. The Collaborator Platform provide an e-mail viewer irrespective of the e-mail attachment format.

Searching

The Collaborator Platform have embedded searching capabilities. The Collaborator Platform allow searching on header information. The Collaborator Platform integrate with external search and retrieval products.

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The Collaborator Platform allow searching and retrieval on:

  • Metadata

  • Content

  • E-mail message only

  • E-mail message with attachment(s)

  • Attachment only

  • Any combination of the above

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The Collaborator Platform capable of doing the following search:

  • Boolean

  • Wild card

  • Proximity

  • Fuzzy

  • Within search results

  • The Collaborator Platform allow the saving of search criteria, for reuse

  • The Collaborator Platform allow the saving of search results

  • The Collaborator Platform highlight search results

  • The Collaborator Platform allow easy moving between highlighted hits

  • The Collaborator Platform provide the number of hits, according to the search criteria

  • The Collaborator Platform provide an indication of the relevancy to the search criteria

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